In it’s simplest form, performance management is a common sense set of discussions that make sure people are clear about what they need to do, have the support to do it and get open and honest feedback on their performance.
Any performance management process should answer 4 important questions for your employees:

What do I need to [...]

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The Old Way - Command and Control
Although workplaces and management styles have come a long way in the last decade, the command and control style of management behaviour remains common practice in many companies. This management approach basically means that employees are told exactly what to do, when to do it and even how it [...]

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Here’s a news flash we didn’t need a survey to tell us - the way we set up our systems and processes results in lots of time wasted at work in non-value added work like administration. No surprises there for anyone who has spent time in a company of any kind.
But how much time [...]

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In case you thought we hadn’t made any progress in the way we manage and hire people, especially women - have read of this article from several decades ago on how to get the best out of women in the workforce. I particularly agree with the need for women to wash their hands and [...]

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A good friend and small business owner was complaining last year that she could not find a simple book that helped her understand how to effectively structure an interview and what questions to ask. The seed was planted.
I’m pleased to say the book of interview questions - The Interview Question Bank - has now been [...]

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I know I bang on about recognition a lot. If I haven’t done it in this blog yet - well stay tuned….I’ve decided to make it a theme for the month. We’ll cover strategies, tips and kinds of recognition that contribute to successful outcomes.
The truth is, there’s a significant proportion of managers out there who [...]

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I ran a workshop yesterday with a Leadership team I have been working with on and off for a year or so. Yesterday’s topic is an age-old favourite:
How to give constructive feedback to employees
This team had let performance issues go for far too long. They had employees they were continuing to counsel (formally, mind you- [...]

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Have you ever thought about reviewing your bosses performance?
“So Mandy - remember that we spoke about your continuing need to micro manage me, control every aspect of my day, and allow your frustration to boil over into regular verbal assaults and negative comments? Well I’m afraid I’ve seen no improvement over the last 3months, [...]

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